State access guide · Selected providers
Dermatology in New York.
Company statements checked between September 13, 2026 and September 15, 2026: 2 covered companies — MDLIVE and Ro — advertise online dermatology services to patients in New York. Confirm eligibility and total charges with the provider.
Selected online dermatology access advertised for New York: a photo-based case review the company says reaches anywhere in the United States, and one prescription and compounded skin and hair plan read from a published state exception list.
For patients in New York. These are advertised online services, not verified local offices, appointment slots or prescription guarantees.
This page answers one question for New York: which covered online dermatology company publishes a state list, and what that list establishes. The answer is Ro, and the list establishes less than it might seem. The second row, MDLIVE’s, gets here without a state list at all.
What is on offer
Ro sells prescription and compounded hair and skin treatments delivered on an ongoing plan. An online visit comes first. The company describes the offerings as dermatologist-backed rather than as a booked appointment with a named dermatologist, states that its named hair solution is a compounded drug that is not FDA-approved, and establishes no service price on its dermatology page, only a discount on a first order. These are the company’s own descriptions, not verified findings.
Why New York
Ro’s help-center article Where is Ro Available? says the company is licensed to serve members in all 50 states and Washington D.C., then lists, state by state, the treatments that are unavailable because telemedicine laws limit the selection. New York is not listed for Skin Care, Women’s Hair Loss or the Ro 3-in-1 Topical Spray. This page reads that as coverage from the complement of the company’s exception list. It is not a dermatology-specific statement about New York, the article’s timestamp says it was last revised on August 20, 2025, and it does not establish that a particular product is offered in the state, that a person is eligible, or that a visit ends in a prescription. Confirm the current list before relying on it.
A row without a state list
MDLIVE has no state-by-state dermatology list on the reviewed pages, to read forwards or backwards. Its frequently asked questions answer “Where is MDLIVE available?” with “MDLIVE is available anywhere in the United States* and Puerto Rico”, and tag that answer to the company’s dermatology service among others; the asterisk leads to a footnote saying availability of phone visits varies in accordance with state regulations.
A national sentence covers New York without describing it, so the row is thinner than it looks. The service is asynchronous, with a history and photographs covering one skin, hair or nail concern submitted instead of a live appointment being booked, and a second concern means a second case. The answer does not establish which clinicians are available in New York, how a concern is reviewed, what a case would cost, or that any treatment or prescription will be provided.
Why not the others
The national guide carries more companies than this page does. Whether a company appears here depends on what its maintained evidence does or does not say about New York for dermatology, a test of the evidence rather than of availability. Absence from this page is not a finding that a company is unavailable in New York.
Nothing here identifies a Ro office in New York, confirms that a product can be prescribed or shipped there, or says a treatment suits any condition. The national dermatology guide explains how photo reviews, live appointments and product subscriptions differ.
More guides for patients in New York
Other care areas
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Other medications
More telehealth providers in New York
Browse the complete Inside Telehealth directory for New York, combining the care and medication guides currently supported by our state-level evidence.
Selected providers
Which providers serve New York?
2 companies with published profiles and service-specific source records. Listed alphabetically, not ranked. This is selected coverage—not every provider in the market.
Formats describe the program, not a guaranteed first-visit option in every state. A messaging or questionnaire option does not promise an initial evaluation without a live appointment. Read each provider’s service and state access notes.
| Company & service | Program formats & clinicians | Payment & advertised charges | Access & evidence |
|---|---|---|---|
| MDLIVE Asynchronous photo-based review of one skin, hair or nail concern at a time, with a history and photographs submitted instead of a live appointment Official website ↗ |
A dermatologist reviews the submitted case. MDLIVE says a response arrives within 72 hours and usually within 24, which is a company-reported turnaround rather than a guarantee. Access channel: Direct to consumer, Employer, Health plan | Cash pay · Insurance · Employer or plan benefit Dermatology is advertised at $0 to $95 per case. The $0 end depends on insurance or benefit eligibility rather than applying to every patient, and people with employer or health-plan access see their applicable charge before booking. The published price table does not quote medication prices. | The reviewed MDLIVE pages carry no state list for dermatology, only a national answer: "MDLIVE is available anywhere in the United States* and Puerto Rico", tagged to dermatology among the company's other services, with the asterisk footnoted to say availability of phone visits varies in accordance with state regulations. That covers New York without describing it. The service is asynchronous and reviews one skin, hair or nail concern per case, a history and photographs replacing a live appointment, and the answer does not establish which clinicians are available in New York, the price, or that any treatment or prescription will be provided. MDLIVE's FAQ answers "Where is MDLIVE available?" with "MDLIVE is available anywhere in the United States* and Puerto Rico", adding that with its national network of board-certified doctors you can ensure that each doctor available to you is fully licensed to practice medicine in your state. The asterisk marks a footnote saying availability of phone visits varies in accordance with state regulations. That answer is tagged to MDLIVE's dermatology service among others, and a separate FAQ answer says MDLIVE has a vast, nationwide network of board-certified, licensed doctors in all 50 states and Puerto Rico. This records where the dermatology service is offered. It does not establish which clinicians are available where you are, how a given skin concern is reviewed, how soon you receive a response, what you would pay, or that any particular treatment or prescription will be provided. State evidence checked · State availability source One concern is reviewed per case, so separate concerns mean separate cases. A prescription is not guaranteed and the service does not prescribe controlled substances. The platform is reported as available throughout the United States and Puerto Rico, but an account does not mean every plan covers this service. Company-reported. Company-reported · Checked |
| Ro Prescription and compounded hair and skin treatments delivered on an ongoing plan Official website ↗ |
An online visit precedes treatment, with the company describing dermatologist-backed offerings rather than a booked appointment with a named dermatologist. Access channel: Direct to consumer | Cash pay No service price is established on the page. It advertises a $20 discount on a first order of a specific size, and the company's separate body membership is a distinct product with its own charge. | New York is not on Ro's published exception list for its Skin Care, Women's Hair Loss and 3-in-1 Topical Spray offerings, so the state is read as covered from the complement of that list rather than from a dermatology-specific statement. The list carries the company's own August 20, 2025 revision date and says nothing about any particular treatment, clinician, eligibility or approval, so confirm the current list before relying on it. Ro's help-center article "Where is Ro Available?" states that "Ro is licensed to provide service to members in all 50 states and Washington D.C." and then lists, by state, "the states and treatments that are unavailable in those states" because "the selection of our offerings is limited due to telemedicine laws". Skin Care is listed as unavailable in Alabama, Arkansas, the District of Columbia, Mississippi and Nebraska; Women's Hair Loss is additionally listed as unavailable in Hawaii, Louisiana and South Dakota; and the Ro 3-in-1 Topical Spray is listed as unavailable in the same five jurisdictions as Skin Care. The states enumerated here are those where none of those hair or skin entries is listed as unavailable, read as the complement of the company's own exception list rather than from a dermatology-specific statement. The article's own timestamp says it was last revised on August 20, 2025 and it still lists Ro Body compounded semaglutide entries, so confirm the current list before relying on it. It does not establish that any particular product, compounded or otherwise, is offered in a given state, that a patient is eligible, or that an online visit will result in a prescription. State evidence checked · State availability source The company states that its named hair solution is a compounded drug that is not FDA-approved, and labels compounded products as such alongside prescription and over-the-counter items in the same catalogue. Company-reported. Company-reported · Checked |
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How companies enter this list
Each selected company has a published profile, a maintained service row and a separately reviewed match to current evidence for this state. A general national footprint is insufficient. The list is selective; an omitted provider is not necessarily unavailable. Inclusion does not establish clinical suitability, state licensure or a currently available appointment.
Smaller and larger providers use the same source requirements and alphabetical ordering. Visit each profile for company history and wider context, or suggest another provider.
Source documents
The table dates show when its claims were checked. Document dates below describe the original sources, where supplied. Additional sources are linked directly in the guide.
- MDLIVE — Dermatology — MDLIVE
- MDLIVE — Virtual care and current costs — MDLIVE
- MDLIVE — Frequently asked questions — MDLIVE
- Ro Derm — Roman Health Ventures Inc.
- Ro — Where is Ro available? — Ro