State access guide · Selected providers
Dermatology in Hawaii.
Company statements checked between September 13, 2026 and September 15, 2026: 2 covered companies — MDLIVE and Teladoc Health — advertise online dermatology services to patients in Hawaii. Confirm eligibility and total charges with the provider.
Selected online dermatology access advertised for Hawaii: a nationwide photo-based case review, one photo-based dermatologist review reachable only through the Blue Cross and Blue Shield Federal Employee Program benefit for its members, and why Ro's hair and skin plan is not listed in full here.
For patients in Hawaii. These are advertised online services, not verified local offices, appointment slots or prescription guarantees.
Hawaii has two dermatology listings with very different entry conditions. The Teladoc listing below applies to current Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan members; nobody else should read it as Teladoc dermatology being sold in Hawaii. MDLIVE appears on the strength of a nationwide availability answer instead.
Teladoc dermatology through the FEP Service Benefit Plan
The FEP telehealth page states that “All current Service Benefit Plan members are eligible for telehealth services.” Under Dermatology it says “You can get treatment for skin, nail and hair issues from a licensed dermatologist.” and that “Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho.” Hawaii is not Idaho, which is the only reason Teladoc Health appears below.
That is the plan’s statement about a benefit for its own members. It is not Teladoc’s statement about where its dermatology service is sold: Teladoc’s dermatology page publishes no list of states. The plan says it covers Teladoc telehealth visits at no out-of-pocket cost to members; the self-pay figures in the table row are Teladoc’s published prices for people without benefits and are not the FEP price. Anyone who is not a current Service Benefit Plan member has no state statement from Teladoc to rely on here and should confirm availability before paying.
What MDLIVE’s nationwide answer does and does not cover
MDLIVE’s frequently asked questions answer “Where is MDLIVE available?” with “MDLIVE is available anywhere in the United States* and Puerto Rico”, and that answer is tagged to the company’s dermatology service among others. The asterisk leads to a footnote saying availability of phone visits varies in accordance with state regulations. A sentence about the whole country is exactly as specific as it sounds: it puts Hawaii inside the statement and tells a reader nothing else about the state.
The service is asynchronous. A history and photographs for one skin, hair or nail concern are submitted instead of a live appointment being booked, and a second concern means a second case. Nothing in the availability answer establishes which clinicians are available in Hawaii, how a concern is reviewed, what the case would cost, or that a treatment or prescription will be provided.
Ro’s exception list names Hawaii for one hair offering
Ro’s help-center article Where is Ro Available? lists Women’s Hair Loss as unavailable in Hawaii while not naming Skin Care or the Ro 3-in-1 Topical Spray for the state. Part of Ro’s hair and skin plan is therefore excluded here, so it is not listed as a full match. The article’s own timestamp says it was last revised on August 20, 2025, so confirm the current list before relying on it.
The national dermatology guide carries more companies than this page does, and explains how photo reviews, live appointments and product subscriptions differ. Whether a company appears here depends on what its maintained evidence does or does not say about Hawaii for this service, a test of the evidence rather than of availability. Absence from this page is not a finding that a company is unavailable in Hawaii. Nothing here identifies a local office, confirms plan membership or eligibility, or says any treatment suits a given condition.
More guides for patients in Hawaii
Other care areas
- Chronic care
- Fertility
- Hair loss
- Hormone health
- Men's health
- Mental health
- Pediatrics
- Primary care
- Sexual health
- Urgent care
- Weight care
- Women's health
Other medications
More telehealth providers in Hawaii
Browse the complete Inside Telehealth directory for Hawaii, combining the care and medication guides currently supported by our state-level evidence.
Selected providers
Which providers serve Hawaii?
2 companies with published profiles and service-specific source records. Listed alphabetically, not ranked. This is selected coverage—not every provider in the market.
Formats describe the program, not a guaranteed first-visit option in every state. A messaging or questionnaire option does not promise an initial evaluation without a live appointment. Read each provider’s service and state access notes.
| Company & service | Program formats & clinicians | Payment & advertised charges | Access & evidence |
|---|---|---|---|
| MDLIVE Asynchronous photo-based review of one skin, hair or nail concern at a time, with a history and photographs submitted instead of a live appointment Official website ↗ |
A dermatologist reviews the submitted case. MDLIVE says a response arrives within 72 hours and usually within 24, which is a company-reported turnaround rather than a guarantee. Access channel: Direct to consumer, Employer, Health plan | Cash pay · Insurance · Employer or plan benefit Dermatology is advertised at $0 to $95 per case. The $0 end depends on insurance or benefit eligibility rather than applying to every patient, and people with employer or health-plan access see their applicable charge before booking. The published price table does not quote medication prices. | Hawaii is reached through a nationwide answer: MDLIVE's FAQ says "MDLIVE is available anywhere in the United States* and Puerto Rico", tagged to dermatology among its other services, with the asterisk marking a footnote that availability of phone visits varies in accordance with state regulations. That is a statement about the whole country, so it carries no Hawaii detail and no island detail at all. The review is asynchronous and covers one skin, hair or nail concern, and it does not establish which clinicians are available here, what a case would cost, or that any treatment or prescription will be provided. MDLIVE's FAQ answers "Where is MDLIVE available?" with "MDLIVE is available anywhere in the United States* and Puerto Rico", adding that with its national network of board-certified doctors you can ensure that each doctor available to you is fully licensed to practice medicine in your state. The asterisk marks a footnote saying availability of phone visits varies in accordance with state regulations. That answer is tagged to MDLIVE's dermatology service among others, and a separate FAQ answer says MDLIVE has a vast, nationwide network of board-certified, licensed doctors in all 50 states and Puerto Rico. This records where the dermatology service is offered. It does not establish which clinicians are available where you are, how a given skin concern is reviewed, how soon you receive a response, what you would pay, or that any particular treatment or prescription will be provided. State evidence checked · State availability source One concern is reviewed per case, so separate concerns mean separate cases. A prescription is not guaranteed and the service does not prescribe controlled substances. The platform is reported as available throughout the United States and Puerto Rico, but an account does not mean every plan covers this service. Company-reported. Company-reported · Checked |
| Teladoc Health Asynchronous photo-based dermatology review returning a diagnosis, plan and prescriptions where applicable Official website ↗ |
Company-described United States board-certified dermatologists reviewing submitted photographs rather than meeting the patient live. Access channel: Direct to consumer, Employer, Health plan | Cash pay · Insurance · Employer or plan benefit The company publishes two different self-pay figures for dermatology on two of its own pages. Its no-insurance page lists $89 per review; its dermatology page says someone without benefits or insurance can use the service by paying $95 for a consult. The reviewed pages do not explain the price difference. Both were observed on September 10, 2026 and neither is treated here as the settled price; confirm the applicable charge before starting. With insurance the company advertises visits starting at $0 and states per-visit prices may vary based on eligibility. | Reaches Hawaii only for current Blue Cross and Blue Shield Federal Employee Program Service Benefit Plan members: the plan's own page says its Teladoc dermatology benefit is available in 49 states and Washington, D.C., excluding Idaho. It is not evidence that Teladoc sells dermatology to self-pay or other-plan users in Hawaii, and the self-pay figures in this row are not the plan's price. Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued. State evidence checked · State availability source The company describes returning a diagnosis, customised treatment plan and prescriptions if needed in 24 hours or less, which is a company-reported turnaround rather than a guarantee. Unlike its primary care programme, this service is available to self-pay users. Company-reported. Company-reported · Checked |
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How companies enter this list
Each selected company has a published profile, a maintained service row and a separately reviewed match to current evidence for this state. A general national footprint is insufficient. The list is selective; an omitted provider is not necessarily unavailable. Inclusion does not establish clinical suitability, state licensure or a currently available appointment.
Smaller and larger providers use the same source requirements and alphabetical ordering. Visit each profile for company history and wider context, or suggest another provider.
Source documents
The table dates show when its claims were checked. Document dates below describe the original sources, where supplied. Additional sources are linked directly in the guide.
- MDLIVE — Dermatology — MDLIVE
- MDLIVE — Virtual care and current costs — MDLIVE
- MDLIVE — Frequently asked questions — MDLIVE
- Teladoc Health — Dermatology — Teladoc Health
- Virtual care without insurance — Teladoc Health
- Blue Cross and Blue Shield Federal Employee Program — Telehealth Services — Blue Cross and Blue Shield Federal Employee Program