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Teladoc Health

A publicly traded virtual-care company established in 2002, with an Integrated Care business serving individuals, employers, health plans, hospitals and health systems, and a separate BetterHelp mental-health business. Selected U.S. services are available for self-pay; other programs require an eligible benefit.

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Facts were checked against the primary sources listed on this page as of the date shown. This profile reports publicly documented facts; it makes no clinical claims and does not rate clinical quality or recommend treatment. How we research

On this page
StatusOperating
SizeLarge
Founded2002
HeadquartersNew York City, New York, United States

What the company does

Teladoc Health combines consumer virtual visits, employer and health-plan benefits, chronic-condition programs, and technology used by hospitals and health systems. Its two reporting segments are Integrated Care and BetterHelp. The latter is the group’s separate mental-health business; a Teladoc account or advertised visit price should not be assumed to include a BetterHelp subscription or appointment.

This profile focuses on U.S. consumer access while describing the parent company’s wider business. It does not treat every employer program, acquired company, international operation or hospital product as something an individual can purchase directly.

History and ownership

The 2025 Form 10-K dates the business’s Texas incorporation to June 2002 and Delaware reincorporation to October 2008. It changed its name from Teladoc, Inc. to Teladoc Health, Inc. on August 10, 2018. The filing says its principal executive office moved from Purchase, New York, to New York City in June 2025; the current website identifies its New York City office as headquarters.

The company completed its InTouch Health acquisition on July 1, 2020, adding hospital and health-system telehealth technology, and its Livongo merger on October 30, 2020, expanding its chronic-condition-management business. The 2025 annual filing records acquisitions of Catapult Health in February, Uplift Health Technologies in April, and Australia’s Telecare in August of that year. These are selected transactions, not a complete acquisition list.

Charles Divita III is chief executive. The August 31, 2026 Form 8-K records Michael Grasher’s appointment as chief financial officer effective that day, ending Divita’s interim principal-financial-officer duties. Teladoc trades on the New York Stock Exchange as TDOC; this profile does not identify a single controlling shareholder.

Services and clinical model

The consumer service combines live visits and asynchronous review:

  • 24/7 Care offers on-demand phone or video visits for non-emergency concerns, including pediatric visits. The company describes a network of doctors and nurse practitioners; prescribing depends on the clinician’s assessment, and a visit does not guarantee a prescription.
  • Primary Care, formerly called Primary360 or P360, is an ongoing phone/video service for eligible adults, supported by a care team and messaging. Its page describes lab orders, referrals and coordination with in-person facilities; an ordered test is not itself a virtual visit.
  • Mental Health offers therapy and psychiatry, including medication-management appointments. It is a Teladoc service, not interchangeable with BetterHelp’s offerings or fees.
  • Specialty services include dermatology review of uploaded photos and medical information, plus expert-opinion and care-navigation services where included in a benefit. The billing FAQ also lists nutrition and condition-management programs, including weight, diabetes and hypertension programs.

The annual filing identifies Teladoc Health Medical Group, P.A. and Uplift Behavioral Health, P.C. as affiliated physician-owned entities. Teladoc provides management services and consolidates their results as variable-interest entities, but says it does not own the professional groups. Accounting consolidation is therefore not the same as legal ownership of every medical practice. This description is not an assessment of clinical independence, licensing or compliance.

On July 23, 2026, the company announced Teladoc One, a connected-care model combining multidisciplinary teams, coordination with local providers and AI support. We report the product announcement, not the company’s claims about improved outcomes or lower total costs.

Availability

The 24/7 Care page states availability in all 50 states and selected U.S. territories, with pediatric access subject to the applicable requirements. Primary Care’s page sets an age threshold of 18 and requires access through an eligible employer or health-plan benefit. The account’s available services and provider options, rather than the parent’s geographic footprint, determine an individual’s access. Inside Telehealth did not test registration or booking in any jurisdiction.

The company’s July 2026 results announcement described an accelerated nationwide insurance rollout at BetterHelp. That statement does not establish participation in every insurance plan or access to every service in each state. BetterHelp’s checkout, provider network and coverage need separate confirmation.

Pricing and insurance

The billing FAQ, checked September 7, 2026, separates these U.S. self-pay prices:

Service Advertised self-pay charge Scope
24/7 Care $89 per visit Selected non-emergency virtual visits
Dermatology $89 per review Photo/information review
Nutrition $89 per visit A nutrition appointment
Mental Health From $119 per visit Starting price, not one fixed fee for every therapy/psychiatry appointment

The self-pay landing page shows $119 for Mental Health while the billing FAQ adds a plus sign. This profile uses the qualified starting price. Neither table is a BetterHelp price schedule. Medication, laboratory, imaging and outside-provider expenses should not be assumed included in a visit charge; the site does not publish a universal all-in total for them.

The billing FAQ excludes Primary Care, Condition Management and coaching, Expert Medical Opinion, Sexual Health and Tobacco Cessation from self-pay enrollment. Some covered visits may cost $0, but the member’s actual benefit determines the charge. The FAQ says Teladoc accepts many Medicare Advantage and Medicaid managed-care plans, not Medicare or Medicaid fee-for-service. A plan brand alone does not confirm coverage for a particular service. Available services and fees are shown in the member account before confirmation.

A missed appointment or cancellation within 24 hours may carry a fee of up to $50 under the billing FAQ. The cancellation policy waives the first late cancellation or no-show and exempts people with Medicare, Medicaid or Federal Employee Health Plan coverage, or who live outside the United States; a provider’s cancellation does not incur a patient fee.

Under the Terms of Service, cancellation before service within the applicable window may qualify for a refund; once service starts or that window expires, payment is owed. Not receiving a requested diagnosis or prescription is not by itself grounds for a refund. These are the company’s terms, not a guarantee about any disputed charge.

The FTC’s July 14, 2023 announcement records final approval of an order resolving allegations that BetterHelp shared sensitive consumer information for advertising despite privacy promises. The order required $7.8 million for partial consumer refunds and prohibited sharing health data for advertising, alongside other privacy obligations. It concerns BetterHelp, not a newly issued 2026 penalty against every Teladoc service.

The second-quarter 2026 Form 10-Q reports related BetterHelp privacy class actions in California and Canada. It also says the Second Circuit affirmed dismissal of the consolidated Teladoc securities case on July 27, 2026, superseding older accounts describing that appeal as pending. These are dated company disclosures of proceedings; this profile does not independently reconstruct every court docket or assert that the group has no other disputes.

Teladoc publishes a separate Notice of Privacy Practices, effective February 18, 2026. The presence of a privacy notice is not independent evidence that data practices comply with every applicable requirement.

Scale and operating context

For the quarter ended June 30, 2026, Teladoc reported $606.9 million in revenue and a $38.9 million net loss. Integrated Care contributed $394.3 million in revenue and BetterHelp $212.6 million.

The same release reported 100.3 million U.S. Integrated Care members at quarter-end, defined as people with access under paid-access or visit-based arrangements, not people who all received treatment. BetterHelp’s 346,000 paying users were a global monthly average for the quarter, including self-pay and insurance users, not an end-of-quarter count. These metrics describe different populations and cannot be added into one patient total. All figures are company-reported.

Evidence and limitations

This is a nonclinical company profile based on current consumer pages, SEC filings, dated company announcements and an FTC action. Prices are advertised rather than tested in checkout; services and benefits can differ by plan, location and brand. We have not verified clinician licenses, evaluated clinical outcomes, audited company finances or established the current ownership of every affiliate. The profile makes no treatment recommendation and is not an exhaustive corporate, litigation or international-service history. No observation-date Internet Archive capture was recorded for the cited pages.

Across the directory

Explore Teladoc Health across Inside Telehealth

These links point to currently published guides that include Teladoc Health. They organize existing evidence; they do not add a recommendation or establish that every service is available everywhere.

Care-area guides

State directories

Browse 50 state directories

Availability claims

One row per jurisdiction and reported status. Scopes that share a status, attribution, source and observation date are listed together in a single row; a scope the company reports differently keeps its own row. "Company / platform" means the company as a whole, not every service. "Company-reported" means the company said it; it has not been independently checked unless the attribution says so. Read each row's note.

Availability claims for Teladoc Health
JurisdictionScopeStatusAttributionObservedSource
Alabama (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Alabama (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Alaska (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Arizona (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Arkansas (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Arkansas (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

California (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Colorado (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Connecticut (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Delaware (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Florida (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Georgia (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Hawaii (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Hawaii (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Idaho (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Illinois (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Indiana (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Iowa (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Kansas (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Kentucky (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Louisiana (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Louisiana (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Maine (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Maryland (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Massachusetts (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Michigan (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Minnesota (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Mississippi (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Mississippi (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Missouri (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Montana (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Nebraska (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

Nebraska (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Nevada (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

New Hampshire (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

New Jersey (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

New Mexico (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

New York (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

North Carolina (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

North Dakota (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Ohio (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Oklahoma (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Oregon (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Pennsylvania (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Rhode Island (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

South Carolina (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

South Dakota (US)DermatologyAvailableCompany-reportedBlue Cross and Blue Shield Federal Employee Program — Telehealth Services, Blue Cross and Blue Shield Federal Employee Program

Plan-scoped evidence: access through the Blue Cross and Blue Shield Federal Employee Program (FEP) Service Benefit Plan for its eligible members, not Teladoc's general or self-pay dermatology service. The plan's telehealth page describes its Teladoc Health benefit and states "All current Service Benefit Plan members are eligible for telehealth services." Under Dermatology it says "You can get treatment for skin, nail and hair issues from a licensed dermatologist." and "Dermatology services are available in 49 states and Washington, D.C. Services are currently not available in Idaho." This jurisdiction is not Idaho, so it falls inside that statement. The statement is the plan's, made about a benefit for its current members; it is not Teladoc's own statement about where it sells dermatology to the public, and Teladoc's dermatology page publishes no state list. It does not extend to other insurers, employer plans or self-pay users, and it carries no price: the plan page says it covers telehealth visits from Teladoc Health at no out-of-pocket cost to members, and Teladoc's separately published self-pay figures are not this benefit's price. It does not establish that a reader is a current Service Benefit Plan member, individual eligibility, that a case will be accepted for photo review, or that any prescription will be issued.

South Dakota (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Tennessee (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Texas (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

United StatesChronic careUnknownCompany-reportedTeladoc Health — Condition management, Teladoc Health

The condition-management page for the diabetes prevention, diabetes management and hypertension programmes states that to enrol you must have the relevant diagnosis and be eligible through your employer or health plan. It makes no statement about states or nationwide availability, and no state list for these programmes is published there, on the self-pay page, which states that primary care and condition-management programmes are not available for self-pay, or in the service FAQ, which says visits are available in the United States and Canada with a provider licensed in your state and that services vary by health plan or employer. The company's 50-state statement for its separate 24/7 care service is scoped to that service and is not carried over here. Whether these programmes reach a given state therefore depends on a benefit, and the pages do not say where they are offered.

United StatesMental healthUnknownCompany-reportedOnline Therapy & Mental Health Counseling, Teladoc Health

No state list is published for therapy or psychiatry; the company says only that therapist profiles can be viewed nationwide. Its all-50-states statement appears on a different service. Confirm availability for your state before booking.

United StatesPediatricsUnknownCompany-reported24/7 Care, Teladoc Health

Pediatric virtual urgent care is described as available for appropriate ages depending on state regulations, and the page’s wider claim covers all 50 states and unnamed US territories with availability set by provider licensing. No pediatric state list is published. Check your state and the child’s age before booking.

United StatesPrimary careUnknownCompany-reportedPrimary Care, Teladoc Health

The company says its doctors are licensed in all 50 states, which describes clinician licensing rather than where the service is sold, and primary care is generally reached through an employer or health plan rather than bought directly. No primary-care state list is published. Check whether your benefits include it.

United StatesCompany / platformAvailableCompany-reported24/7 Care, Teladoc Health

24/7 Care page describes availability in all 50 states and select U.S. territories, including pediatric urgent care; access to each service depends on location, plan, age and provider availability. Primary Care requires an eligible benefit and age 18 or older. Not tested in any state.

Utah (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Vermont (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Virginia (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Washington (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

West Virginia (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Wisconsin (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Wyoming (US)Urgent careAvailableCompany-reported24/7 Care, Teladoc Health

The company page for this 24/7 virtual urgent care service states it is offered across all fifty US states and select US territories. Scoped to this named service and not to the company's other programmes. It does not establish clinician availability, insurance participation or that any particular treatment is offered.

Timeline

Dated, sourced events. Each date is shown at the precision the source supports; "alleged" means a claim in a filing, not a finding.

  1. (effective) — Michael Grasher appointed chief financial officer Leadership
    Form 8-K records Michael Grasher's appointment as chief financial officer effective August 31, 2026; chief executive Charles Divita III, who had served as interim principal financial officer, continues as chief executive. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 8-K: chief financial officer appointment
  2. (issued) — Second Circuit affirms dismissal of the consolidated securities case Litigation
    Per the second-quarter 2026 Form 10-Q, the U.S. Court of Appeals for the Second Circuit on July 27, 2026 affirmed the Southern District of New York's dismissal of the consolidated securities action; the company says it will defend any further proceedings. Status: Resolved as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-Q for the quarter ended June 30, 2026
  3. (announced) — Teladoc One connected-care model announced Launch
    Company release of July 23, 2026 introducing Teladoc One, described as a virtual care practice combining multidisciplinary teams, coordination with local providers and AI support. The company's outcome and cost claims in the release are not evaluated here. Status: Announced as of ; Company-reported. Source: Teladoc Health introduces a virtual care practice built around the person, shaping a new era of connected care
  4. (completed) — Acquisition of Telecare (Australia) Acquisition
    The 2025 Form 10-K records the acquisition of Telecare Australia Pty Ltd on August 8, 2025. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-K for 2025
  5. (reported) — Principal executive office moved from Purchase to New York City Event
    The 2025 Form 10-K says the company relocated its principal executive office from Purchase, New York to New York, New York in June 2025. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-K for 2025
  6. (completed) — Acquisition of Uplift Health Technologies Acquisition
    The 2025 Form 10-K records the acquisition of Uplift Health Technologies, Inc. on April 30, 2025; the affiliated Uplift Behavioral Health, P.C. is consolidated as a variable-interest entity. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-K for 2025
  7. (completed) — Acquisition of Catapult Health Acquisition
    The 2025 Form 10-K records the acquisition of Catapult Health on February 28, 2025. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-K for 2025
  8. (issued) — FTC gives final approval to order against subsidiary BetterHelp Regulatory action
    The FTC's July 14, 2023 announcement records final approval of an order resolving allegations that BetterHelp shared sensitive consumer information for advertising despite privacy promises; it required $7.8 million for partial consumer refunds and prohibited sharing health data for advertising. The order concerns BetterHelp, a Teladoc subsidiary. Status: Resolved as of ; Primary-source verified. Source: FTC Gives Final Approval to Order Banning BetterHelp from Sharing Sensitive Health Data for Advertising, Requiring It to Pay $7.8 Million
  9. (completed) — Merger with Livongo completed Acquisition
    Company release of October 30, 2020 announcing completion of the merger with Livongo, expanding the chronic-condition-management business. Status: Completed as of ; Company-reported. Source: Teladoc Health Completes Merger with Livongo
  10. (completed) — Acquisition of InTouch Health completed Acquisition
    Company release of July 1, 2020 announcing completion of the InTouch Health acquisition, adding hospital and health-system telehealth technology. Status: Completed as of ; Company-reported. Source: Teladoc Health Completes Acquisition of InTouch Health
  11. (effective) — Teladoc, Inc. renamed Teladoc Health, Inc. Rebrand
    Per the 2025 Form 10-K, the company changed its name from Teladoc, Inc. to Teladoc Health, Inc. effective August 10, 2018. Status: Completed as of ; Primary-source verified. Source: Teladoc Health, Inc. Form 10-K for 2025

Ownership and relationships

Sourced records of what this company acquired, merged with, owns or operates, or was formerly called. Each line says who asserts the relationship; "uncertain" notes are unresolved.

Acquired

Subsidiaries

  • BetterHelp
    BetterHelp is a subsidiary of Teladoc Health and one of its two reporting segments alongside Integrated Care, per the 2025 Form 10-K. (asserted by the company; Primary-source verified; as of ) Source: Teladoc Health, Inc. Form 10-K for 2025

Affiliated entities

  • Uplift Behavioral Health, P.C. —
    The 2025 Form 10-K identifies Uplift Behavioral Health, P.C. as an affiliated physician-owned professional entity consolidated as a variable-interest entity after the April 2025 Uplift acquisition. (asserted by the company; Primary-source verified; as of ) Uncertain: Accounting consolidation is not legal ownership. Source: Teladoc Health, Inc. Form 10-K for 2025
  • Teladoc Health Medical Group, P.A.
    The 2025 Form 10-K identifies Teladoc Health Medical Group, P.A. as an affiliated physician-owned professional entity to which Teladoc provides management services and whose results it consolidates as a variable-interest entity; the company says it does not own the professional group. (asserted by the company; Primary-source verified; as of ) Uncertain: Accounting consolidation is not legal ownership; clinical licensing and independence are not assessed. Source: Teladoc Health, Inc. Form 10-K for 2025

Sources

Consolidated bibliography for this profile: every record cited in the text or behind its structured data, listed once.

  1. Teladoc Health, Inc. Form 10-K for 2025 — Teladoc Health, Inc.; Regulatory filing; Filed ; accessed ; SEC accession 0001477449-26-000012 — Business, MD&A Overview and Notes 1/2/6: June 2002 Texas incorporation, October 2008 Delaware reincorporation, August 10, 2018 name change and June 2025 NYC office move. Two reportable segments. Affiliated physician-owned THMG and Uplift PC are consolidated VIEs, not company-owned professional groups. Records 2025 Catapult, Uplift Health Technologies and Telecare transactions.
  2. Teladoc Health, Inc. Form 10-Q for the quarter ended June 30, 2026 — Teladoc Health, Inc.; Regulatory filing; Filed ; accessed ; SEC accession 0001477449-26-000038 — Legal Matters describes BetterHelp privacy class actions in California and Canada and the consolidated Teladoc securities litigation. Records the Second Circuit affirming dismissal on July 27, 2026, a post-quarter-end event included in the filing. Company disclosure, not independent review of every docket or a legal clearance.
  3. Teladoc Health, Inc. Form 8-K: chief financial officer appointment — Teladoc Health, Inc.; Regulatory filing; Filed ; accessed ; SEC accession 0001477449-26-000044 — Item 5.02: Michael Grasher appointed CFO effective August 31, 2026. Charles Divita III continues as CEO and ceases interim principal-financial-officer duties. Filing's earliest reported event is August 27; this is not the appointment's effective date.
  4. Teladoc Health Completes Acquisition of InTouch Health — Teladoc Health, Inc.; Company press release; Published ; accessed — Closing announcement for hospital and health-system telehealth technology acquisition, dated July 1, 2020. Historical transaction, not verification of present consumer service availability.
  5. Teladoc Health Completes Merger with Livongo — Teladoc Health, Inc.; Company press release; Published ; accessed — October 30, 2020 merger closing; distinguishes completion from the August 2020 announcement. Used for the chronic-condition-management acquisition history, not clinical or savings claims.
  6. Teladoc Health introduces a virtual care practice built around the person, shaping a new era of connected care — Teladoc Health, Inc.; Company press release; Published ; accessed — Announces Teladoc One, with multidisciplinary teams, a human care guide, coordination with local providers and AI support between human touchpoints. Its clinical, utilization and savings claims are not independently evaluated or adopted in this profile.
  7. Teladoc Health Reports Second Quarter 2026 Results — Teladoc Health, Inc.; Company press release; Published ; accessed — Q2 revenue $606.9m; net loss $38.9m; segment revenue $394.3m Integrated Care and $212.6m BetterHelp. Footnotes 2 and 6 distinguish 100.3m quarter-end U.S. access-eligible members from 346,000 average global monthly BetterHelp paying users, including insured and out-of-pocket users. Describes accelerated nationwide BetterHelp insurance rollout, not coverage of every plan.
  8. Billing and insurance FAQs — Teladoc Health; Company document; accessed — Observed September 7, 2026: self-pay 24/7 Care $89/visit, dermatology $89/review, nutrition $89/visit, mental health $119+ per visit. Primary Care, Condition Management/coaching, Expert Medical Opinion, Sexual Health and Tobacco Cessation have no self-pay option. Accepts many Medicare Advantage and Medicaid managed-care plans, not fee-for-service. Late cancellation/no-show up to $50 with listed exceptions.
  9. Virtual care without insurance — Teladoc Health; Company document; accessed — Observed September 7, 2026: selected self-pay service cards; Mental Health shows $119 while the billing FAQ qualifies it as $119+. Identifies BetterHelp, Inc. as a wholly owned subsidiary with separate access. Footer explicitly labels NYC as headquarters. Does not supply a universal total inclusive of medications or outside tests.
  10. 24/7 Care — Teladoc Health; Company document; accessed — Observed September 7, 2026: on-demand non-emergency phone/video care, doctors and nurse practitioners, adult and pediatric access, all 50 states and select U.S. territories. Provider assessment controls prescribing. Company response-time, utilization and clinical claims are not independently verified.
  11. Primary Care — Teladoc Health; Company document; accessed — Observed September 7, 2026: ongoing phone/video care for eligible adults 18+, formerly Primary360/P360, with messaging, care coordination, lab orders and in-person referrals. The billing FAQ excludes self-pay. A listed referral or ordered test does not prove its cost is included for every benefit.
  12. Online Therapy & Mental Health Counseling — Teladoc Health; Company document; accessed — Observed September 7, 2026: Teladoc therapy and psychiatry, including psychiatric medication-management appointments. Not a BetterHelp fee schedule. No treatment outcomes, satisfaction figures or legacy psychiatry prices adopted.
  13. Specialty and wellness care — Teladoc Health; Company document; accessed — Observed September 7, 2026: dermatology based on uploaded photos/medical information, expert medical opinions and navigation to local providers. Service inclusion varies with benefits; billing FAQ supplies self-pay eligibility, not every item on this marketing page.
  14. Terms of Service — Teladoc Health, Inc.; Company document; accessed — Section 7 covers financial responsibility, cancellations before service within the applicable window, and charges once service starts or the cancellation window expires. A requested diagnosis/prescription not being given is not itself a refund ground. No explicit last-updated/effective date was found. Different generic terms-and-conditions page contains provincial-plan language and is not substituted as controlling U.S. terms.
  15. Cancellation Policy — Teladoc Health; Company document; accessed — Observed September 7, 2026: first late cancellation or no-show waived; under-24-hour cancellations and missed appointments can incur fees. Exempts people with Medicare, Medicaid or Federal Employee Health Plan coverage, or who live outside the United States; no patient charge for provider cancellation. Dollar maximum comes from billing FAQ, not this page.
  16. HIPAA Notice of Privacy Practices — Teladoc Health; Company document; Effective ; accessed — Patient privacy notice linked from the Terms of Service and read September 7, 2026. Used to direct readers to the company's stated practices, not as independent proof of legal compliance or as BetterHelp's own privacy policy.
  17. FTC Gives Final Approval to Order Banning BetterHelp from Sharing Sensitive Health Data for Advertising, Requiring It to Pay $7.8 Million — Federal Trade Commission; Regulator document; Published ; accessed — FTC announcement of final approval resolving alleged advertising disclosures contrary to privacy promises. $7.8m for partial consumer refunds; prohibits sharing health data for advertising, with additional privacy obligations. Date is the announcement, not a newly imposed 2026 penalty. Full public page read by direct GET after browser timeouts.
  18. Blue Cross and Blue Shield Federal Employee Program — Telehealth Services — Blue Cross and Blue Shield Federal Employee Program; Company document; accessed — The Service Benefit Plan's own description of its Teladoc Health telehealth benefit. It states that all current Service Benefit Plan members are eligible for telehealth services, that the plan covers telehealth visits from Teladoc Health at no out-of-pocket cost, and, under a Dermatology heading, that members can get treatment for skin, nail and hair issues from a licensed dermatologist and that dermatology services are available in 49 states and Washington, D.C. but currently not in Idaho. This is the plan's statement about a member benefit, not Teladoc's statement about where it sells dermatology to the public or on a self-pay basis. The page shows no revision date, so the access date is the only date recorded.
  19. Teladoc Health — Condition management — Teladoc Health; Company document; accessed — Describes ongoing programmes for diabetes prevention, diabetes management and hypertension management. The company's separate self-pay page states condition-management programmes are not available to self-pay users.