Care guide · Provider directory

Primary care, online.

Company statements checked between September 10, 2026 and September 15, 2026: 9 covered companies — Amazon One Medical, Circle Medical, Doctor On Demand, FOLX Health, GoodRx Care, MDLIVE, PlushCare, Sesame and Teladoc Health — advertise online primary care services. State-by-state coverage is in the state access guides below. Confirm eligibility and total charges with the provider.

General medical care for common conditions, preventive needs, and referrals.

Virtual primary care is sold on a different basis from most other telehealth. The single most useful thing to know before shopping is that several of the largest services will not sell it to an individual at all.

Two different products share the name

Ongoing primary care means an assigned provider, checkups, preventive care and continuity over time, with the service coordinating labs, prescriptions and referrals. This is the model that most often requires employer or health-plan eligibility.

Pay-per-visit general care means booking a clinician for a specific problem, sometimes with the same company, sometimes on a marketplace. It is usually purchasable with cash, and it does not carry the continuity that the word “primary” implies.

A company can sell both. Doctor On Demand publishes self-pay prices for urgent care and mental health, but states that its virtual primary care programme is only available to members covered by select health plans and employers. Teladoc’s self-pay page is more explicit still: primary care and condition-management programmes are not available for self-pay, even though urgent care and mental health are. A company’s published price list may cover urgent care and mental health while excluding primary care entirely.

How the cash-pay route differs

Where primary care is available for cash, two patterns appear among the services reviewed here.

Membership plus visit fee, as advertised by PlushCare and FOLX: a membership at one price and the visit at another. PlushCare’s cited membership page describes prescription-card and lab-test discounts; it does not establish a member versus non-member visit price, and its terms state that paying the membership fee is not required to receive medical services.

FOLX’s membership guide also describes a limited-access route arranged through member operations without full-platform booking and messaging benefits. Its primary-care page describes scheduled virtual visits and clinician choice. Neither company should be read as selling unlimited included clinical visits simply because it offers a membership.

Marketplace pricing, as with Sesame: providers list an upfront price, with an optional membership that reduces it. The visit price is the price, and no insurance is involved.

Neither model is inherently better. What matters is whether the total of membership plus visits over a year is what someone expected, and whether continuity with one clinician is part of the deal. A membership is also not always compulsory: PlushCare’s terms state in capitals that paying the membership fee is not a requirement to receive medical services, even though membership is the route its pages advertise.

Insurance and the word “covered”

Companies in this category advertise figures like a $0 annual checkup or a typical $30 visit. These are company-reported averages or best cases for people whose plan participates, not quotes. A high-deductible plan can mean paying the full rate until the deductible is met, and coverage attaches to a specific plan rather than to an insurer’s brand.

Questions worth asking before subscribing

  • Is this ongoing primary care with an assigned provider, or a one-off visit?
  • Can I buy it at all without employer or health-plan coverage?
  • If there is a membership, what does a visit cost on top of it?
  • Does the service prescribe, and are any categories excluded?
  • Are labs, imaging and referrals extra, and are any benefits unavailable in my state?
  • If I stop paying the membership, what happens to visits I have already had?

How to read the table

Rows are alphabetical, not ranked, and this is selected coverage rather than a complete market list. Prices are each company’s own published figures, read from the pages cited here between September 7 and September 15, 2026. Confirm the current price with the company before relying on it. Where a company publishes only a catalogue-wide starting price rather than one for primary care specifically, the row says so instead of borrowing that figure. Nothing here says a service is suitable for any particular person; that is a question for a clinician.

Other company profiles in primary care

These profiles list primary care among the company's services but have no sourced row in this guide yet, so read each profile for what the company offers and to whom.

State access guides

Explore the selected services with documented access in these states. This is not a complete map of every provider's availability.

Selected providers

Explore primary care services

9 companies with published profiles and service-specific source records. Listed alphabetically, not ranked. This is selected coverage—not every provider in the market.

Formats describe the program, not a guaranteed first-visit option in every state. A messaging or questionnaire option does not promise an initial evaluation without a live appointment. Read each provider’s service and state access notes.

Primary care: advertised services, access and charges. Each row has its own verification date.
Company & serviceProgram formats & cliniciansPayment & advertised chargesAccess & evidence
Amazon One Medical

Membership-based primary care combining nationwide on-demand virtual care with scheduled office and video visits at local practices, plus one-time nonmember visits for common conditions

Official website ↗
  • Multiple visit formats

A One Medical care team, with messaging, prescription requests and renewals, health records and booking through the app. Prescriptions can be sent to the patient's chosen pharmacy rather than requiring Amazon Pharmacy.

Access channel: Direct to consumer

Cash pay · Insurance

Three charges are separate and should not be read as one. Membership is $199 a year, or $9 a month or $99 a year for Amazon Prime members, with up to five additional family members at $6 a month or $66 a year each, and it includes on-demand virtual care. Scheduled office and video visits are not included and are billed separately to the patient or insurance, with copays and deductibles applying. Nonmember On-Demand Care starts at $29 for direct-message care and $49 for video care. Checked September 15, 2026.

Member on-demand video care is offered in all 50 states and Washington, D.C., which does not mean an office, a scheduled primary-care practice or an identical service menu exists in every state. Insurance is not accepted for the membership fee or for nonmember On-Demand Care. The company says people covered only by Medicaid generally cannot receive ongoing primary care, with an exception for Washington, D.C. residents. Company-reported.

Company-reported · Checked

Circle Medical

Virtual-first primary and preventive care for adults, booked as scheduled video visits, with annual wellness visits included and appointment-only in-person access for selected services

Official website ↗
  • Live visit

Physicians, nurse practitioners and physician assistants. The terms of use identify Circle Medical Care of California as an independent medical practice, separate from Circle Medical Technologies, which operates the website and platform.

Access channel: Direct to consumer

Cash pay · Insurance

A standard primary-care or wellness video visit is $120 self-pay; the equivalent in-person annual wellness or standard appointment is $200. There is no membership or annual fee. The company reports that insured patients paid an average of $35 per appointment over the prior six months, which is a company-reported average and not a guaranteed price. A $50 fee applies to appointments cancelled less than 24 hours ahead and to no-shows.

The practice does not see patients under 18, and a clinician must be licensed where the patient is physically located. Both the practice and the individual clinician need to be in network, Medicare is accepted only in a subset of states and subject to plan, and Medicaid or Medi-Cal eligibility currently rules out care. Listed in-person locations are appointment-only for established patients, not walk-in clinics. Company-reported.

Company-reported · Checked

Doctor On Demand

Virtual primary care with an assigned provider, checkups and ongoing condition support, offered separately from its pay-per-visit urgent care

Official website ↗
  • Live visit

Company-described board-certified providers experienced in primary care. Distinct from the psychiatrists and therapists it offers under mental health.

Access channel: Employer, Health plan

Employer or plan benefit · Insurance

No self-pay price is published for virtual primary care, because the programme is not sold directly. The company's published self-pay prices cover urgent care and mental health, not this service.

The company states the programme is only available to members covered by select health plans and employers, and that preventive care is available for ages 18 and older. Someone without qualifying coverage cannot buy it. Company-reported.

Company-reported · Checked

FOLX Health

FOLX adult primary-care visits, with full-platform membership or a separately arranged limited-access booking route.

Official website ↗
  • Live visit
  • Messaging or questionnaire

The primary-care page describes choosing a clinician for a scheduled virtual visit and messaging the care team through full membership. Check the assigned clinician's professional credential rather than assuming every visit is with a physician.

Access channel: Direct to consumer

Cash pay · Insurance

The cash list puts a 30-minute initial primary-care visit at $159 and a 15-minute follow-up at $79. Full membership is separate: $43.99 monthly or $349 paid annually. Visits, labs and medication are not included in that membership fee. The limited-access route omits full-platform benefits; the reviewed page does not give a separate complete price schedule for it.

The service is presented for adults and designed around LGBTQIA+ care. Its state table separately lists primary/mental health care in all 50 states and DC; that is not a guarantee for other FOLX services or a particular prescription. Insurance participation varies by plan and service. FOLX says it does not accept Medicare or Medicaid to pay for its own services and is not a Medicare provider, but its Medicare/Medicaid FAQ states that a Medicare-enrolled person may still receive care if they agree that neither they nor FOLX will bill Medicare for it. The same FAQ says a person on Medicaid in Kentucky or Colorado cannot receive clinical services through FOLX, though they may still join for the referral network and community platform; that is the company's policy tied to Medicaid enrollment, not a state law and not a withdrawal from either state.

Company-reported · Checked

GoodRx Care

Cash-pay online visits for general medical questions and routine nonemergency needs, chosen by condition and handled mostly through secure messaging

Official website ↗
  • Messaging or questionnaire
  • Live visit

Licensed healthcare providers working through independent physician-owned medical groups. GoodRx's terms say GoodRx operates the platform and does not itself provide medical care, and there is no assigned or continuing clinician in this flow.

Access channel: Direct to consumer

Cash pay

Visits start at $19 with an eligible GoodRx membership, advertised from $9.99 a month paid yearly, or $39 to $70 without a membership depending on the service selected. A GoodRx support article still says nonmember visits start at $59.99; the company does not reconcile that with the care page, so confirm the total before paying. Laboratory orders and medication are separate costs.

This is episodic cash-pay care rather than an ongoing primary-care relationship, and a patient may be directed to in-person care. Providers are available seven days a week and most services need no advance scheduling, though some require a video appointment. Insurance is not accepted for the visit, and available services vary by state despite nationwide availability. Company-reported.

Company-reported · Checked

MDLIVE

Scheduled adult primary care by phone or video, covering wellness screenings, routine care and support for ongoing conditions

Official website ↗
  • Live visit

A primary-care doctor seen by appointment rather than on demand, so availability depends on provider schedules.

Access channel: Health plan

Insurance · Employer or plan benefit

The copay may be as low as $0, but only through a participating plan; MDLIVE states that not all plans include primary care benefits. No self-pay price is published for primary care, which is the notable exception to the self-pay options offered for some other MDLIVE services.

This service is available only through select participating health plans and is for adults, so an MDLIVE account alone does not provide access. Phone-visit availability varies under state rules. A prescription is not guaranteed and the service does not prescribe controlled substances. Company-reported.

Company-reported · Checked

PlushCare

Membership-based virtual primary care with per-visit charges, including ongoing care and prescription management

Official website ↗
  • Live visit

The cited pages describe the nation's top doctors and refer to physicians and other medical providers, without establishing a credential for any particular visit. The company states its therapists do not prescribe and that it has no psychiatrists, which matters when primary care is used as the prescribing route for mental-health medication.

Access channel: Direct to consumer, Health plan

Cash pay · Insurance

Membership is advertised at $19.99 a month with a 30-day free period, and the membership and the visit are separate charges. Self-pay initial visits are listed at $129. The company says most patients with in-network insurance pay $30 or less, which is a company-reported typical figure rather than a quote. The terms state in capitals that payment of the membership fee is not a requirement to receive medical services.

The company describes itself as in network with most major health plans, and its terms note some members receive services through employer coverage in which case membership fees may not apply. A separate limited-access route is documented for booking by phone without the membership tools, with its pricing not fully published. Cancelling a membership and being refunded for visits already taken are separate questions. Company-reported.

Company-reported · Checked

Sesame

Cash-pay marketplace where independent providers list upfront prices for primary care and telehealth visits

Official website ↗
  • Live visit

Independent providers who list their own practices on the marketplace, rather than a single employed clinical group. The provider seen is the one booked, not one assigned by the platform.

Access channel: Direct to consumer

Cash pay

The optional Sesame Plus membership is listed at $10.99 a month or $99 a year and described as saving $10 on telehealth and primary care visits, and is not required to book. The company advertises doctor visits from $37 across its catalogue, but that figure is not established as a primary-care appointment price: each provider sets their own listing, so the price of a specific primary-care booking is the one shown on that listing.

The company states no insurance is needed. One free lab with an annual membership is advertised as not available in Washington State, which is an example of a state exception attaching to a specific benefit rather than to the service as a whole. Company-reported.

Company-reported · Checked

Teladoc Health

Virtual primary care with a care team that coordinates labs, prescriptions and specialist referrals

Official website ↗
  • Live visit

The company's primary care page states care is provided by doctors and nurse practitioners, working with a care team that coordinates onward referrals. Eligibility in a given state should be checked rather than assumed from a nationwide description.

Access channel: Employer, Health plan

Employer or plan benefit · Insurance

Described as often covered by health plans and employers with no subscription fee, and the annual checkup advertised at $0 subject to the company's own qualification. The company's self-pay page states that primary care is not available to self-pay users, so its $89 and $119 self-pay prices do not apply here.

Availability depends on employer or health-plan coverage; the company describes the service as available to eligible adults. Being able to buy a self-pay urgent-care or mental-health visit does not imply access to this programme. Company-reported.

Company-reported · Checked

How companies enter this list

We include a company when its published profile names this care area and the row's sources describe the specific offering. The table keeps those service-level claims separate from company-wide pricing and geography. Inclusion does not establish clinical suitability, state licensure or a currently available appointment.

Smaller and larger providers use the same source requirements and alphabetical ordering. Visit each profile for company history and wider context, or suggest another provider.

Source documents

The table dates show when its claims were checked. Document dates below describe the original sources, where supplied. Additional sources are linked directly in the guide.

  1. Amazon One Medical — Amazon One Medical
  2. One Medical Personal Membership — One Medical
  3. Health Insurance Plans Accepted at One Medical — One Medical
  4. One Medical Virtual Care — One Medical
  5. What we treat — Circle Medical
  6. Appointment costs — Circle Medical Help Center; revised
  7. In-network insurance plans — Circle Medical
  8. Does Circle Medical accept Medicaid or Medicare? — Circle Medical Help Center; revised
  9. Circle Medical terms of use — Circle Medical Technologies, Inc.; revised
  10. Circle Medical online doctors — Circle Medical
  11. Doctor On Demand — Virtual Primary Care — Doctor On Demand
  12. Doctor On Demand — Cost and Insurance — Doctor On Demand
  13. FOLX primary-care service and virtual appointment process — FOLX Health
  14. FOLX cash service price list — FOLX Health
  15. FOLX membership cost and included features — FOLX Health; revised
  16. FOLX services available by state — FOLX Health; revised
  17. Insurance plans accepted by FOLX — FOLX Health; revised
  18. Does FOLX accept Medicaid or Medicare? — FOLX Health; revised
  19. GoodRx Care — Online care — GoodRx
  20. GoodRx Support — What is GoodRx Care? — GoodRx
  21. GoodRx — Terms of use — GoodRx; revised
  22. MDLIVE — Primary care — MDLIVE
  23. MDLIVE — Virtual care and current costs — MDLIVE
  24. MDLIVE — Frequently asked questions — MDLIVE
  25. PlushCare — Membership — PlushCare
  26. PlushCare — Terms of Service — PlushCare
  27. PlushCare — Can I Request Limited Access? — PlushCare; revised
  28. Sesame Plus Membership: Save Even More On Your Health — Sesame, Inc.
  29. 24/7 Online Doctor Visits & Telehealth Appointments From $37 — Sesame, Inc.
  30. Primary Care — Teladoc Health
  31. Virtual care without insurance — Teladoc Health