State access guide · Selected providers
Primary care in Massachusetts.
Company statements checked between September 10, 2026 and September 15, 2026: 4 covered companies — Circle Medical, FOLX Health, MDLIVE and PlushCare — advertise online primary care services to patients in Massachusetts. Confirm eligibility and total charges with the provider.
Four selected online primary-care options with service-level evidence for Massachusetts, separating membership, visit charges and insurance checks.
For patients in Massachusetts. These are advertised online services, not verified local offices, appointment slots or prescription guarantees.
A selected adult primary-care service
Massachusetts is marked available for Primary & Mental Health Care in FOLX’s state table. This listing is for adult primary care, not every therapy, hormone or medication offering. Confirm the clinician’s credential and location of the visit; no particular appointment or local office is established here.
Membership does not mean all-inclusive treatment charges
FOLX describes full membership with platform booking and care-team messaging. Limited-access visits are instead arranged with Member Operations and do not include those tools. Ask for that route’s charges.
Visits, medication and labs are separate from membership. Check the insurance guide for your exact plan and any membership benefit; do not assume every Massachusetts policy has the same terms. FOLX’s public-plan FAQ says it does not accept Medicaid or Medicare for services, while Medicare enrollees may receive care under a no-claims agreement.
PlushCare’s claim, and its limits
The second selected service states on its primary-care page that patients in all 50 states can book appointments with a board-certified physician. Massachusetts is inside that. Because the line appears in a service-page FAQ rather than a state table, it establishes booking reach and nothing about eligibility, clinician identity or wait times.
Charges are split: a $19.99 monthly membership after a 30-day free period, then $129 for a self-pay initial visit. Medicaid is not currently accepted, and the company’s $30-or-less figure describes typical in-network patients rather than any particular plan.
The FOLX and PlushCare profiles give company context, and the national primary-care overview describes other selected service models.
More guides for patients in Massachusetts
Other care areas
- Chronic care
- Dermatology
- Fertility
- Hair loss
- Hormone health
- Men's health
- Mental health
- Pediatrics
- Sexual health
- Urgent care
- Weight care
- Women's health
Other medications
More telehealth providers in Massachusetts
Browse the complete Inside Telehealth directory for Massachusetts, combining the care and medication guides currently supported by our state-level evidence.
Selected providers
Which providers serve Massachusetts?
4 companies with published profiles and service-specific source records. Listed alphabetically, not ranked. This is selected coverage—not every provider in the market.
Formats describe the program, not a guaranteed first-visit option in every state. A messaging or questionnaire option does not promise an initial evaluation without a live appointment. Read each provider’s service and state access notes.
| Company & service | Program formats & clinicians | Payment & advertised charges | Access & evidence |
|---|---|---|---|
| Circle Medical Virtual-first primary and preventive care for adults, booked as scheduled video visits, with annual wellness visits included and appointment-only in-person access for selected services Official website ↗ |
Physicians, nurse practitioners and physician assistants. The terms of use identify Circle Medical Care of California as an independent medical practice, separate from Circle Medical Technologies, which operates the website and platform. Access channel: Direct to consumer | Cash pay · Insurance A standard primary-care or wellness video visit is $120 self-pay; the equivalent in-person annual wellness or standard appointment is $200. There is no membership or annual fee. The company reports that insured patients paid an average of $35 per appointment over the prior six months, which is a company-reported average and not a guaranteed price. A $50 fee applies to appointments cancelled less than 24 hours ahead and to no-shows. | Massachusetts is named on Circle Medical's video list, which is the evidence behind this listing and the limit of it. Appointments are scheduled adult primary and preventive video visits arranged in the app at $120 self-pay, with no membership fee; the company reports insured patients averaged $35, an average rather than a guaranteed cost. Medicaid is not accepted, Medicare acceptance is limited by state and plan, and missing or late-cancelling an appointment costs $50. Circle Medical's online-doctors page says "See a Circle Medical provider over video in any of the following states" and links thirty-two jurisdictions: Arizona, California, Colorado, Connecticut, the District of Columbia, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wisconsin. The page calls that list thirty-two states; it is thirty-one states and the District of Columbia. This covers Circle Medical's online primary care only. Circle Medical advertises other services but publishes no service-by-state list in this source, so nothing beyond primary care follows from it. Being able to see a provider over video in one of these places does not establish an office there, an available appointment, insurance participation, or that any particular treatment or prescription is offered. State evidence checked · State availability source The practice does not see patients under 18, and a clinician must be licensed where the patient is physically located. Both the practice and the individual clinician need to be in network, Medicare is accepted only in a subset of states and subject to plan, and Medicaid or Medi-Cal eligibility currently rules out care. Listed in-person locations are appointment-only for established patients, not walk-in clinics. Company-reported. Company-reported · Checked |
| FOLX Health FOLX adult primary-care visits, with full-platform membership or a separately arranged limited-access booking route. Official website ↗ |
The primary-care page describes choosing a clinician for a scheduled virtual visit and messaging the care team through full membership. Check the assigned clinician's professional credential rather than assuming every visit is with a physician. Access channel: Direct to consumer | Cash pay · Insurance The cash list puts a 30-minute initial primary-care visit at $159 and a 15-minute follow-up at $79. Full membership is separate: $43.99 monthly or $349 paid annually. Visits, labs and medication are not included in that membership fee. The limited-access route omits full-platform benefits; the reviewed page does not give a separate complete price schedule for it. | FOLX's state-service table lists its Primary & Mental Health Care column as available in Massachusetts. This row covers adult primary-care visits, not every separately listed FOLX service or medication. The company state table lists its combined primary and mental health care service as available here. Read from the company own state-by-service table rather than a nationwide statement. It does not establish patient eligibility, clinician availability, insurance coverage, or that any particular medication is offered. State evidence checked · State availability source The service is presented for adults and designed around LGBTQIA+ care. Its state table separately lists primary/mental health care in all 50 states and DC; that is not a guarantee for other FOLX services or a particular prescription. Insurance participation varies by plan and service. FOLX says it does not accept Medicare or Medicaid to pay for its own services and is not a Medicare provider, but its Medicare/Medicaid FAQ states that a Medicare-enrolled person may still receive care if they agree that neither they nor FOLX will bill Medicare for it. The same FAQ says a person on Medicaid in Kentucky or Colorado cannot receive clinical services through FOLX, though they may still join for the referral network and community platform; that is the company's policy tied to Medicaid enrollment, not a state law and not a withdrawal from either state. Company-reported · Checked |
| MDLIVE Scheduled adult primary care by phone or video, covering wellness screenings, routine care and support for ongoing conditions Official website ↗ |
A primary-care doctor seen by appointment rather than on demand, so availability depends on provider schedules. Access channel: Health plan | Insurance · Employer or plan benefit The copay may be as low as $0, but only through a participating plan; MDLIVE states that not all plans include primary care benefits. No self-pay price is published for primary care, which is the notable exception to the self-pay options offered for some other MDLIVE services. | MDLIVE's nationwide claim covers Massachusetts, but coverage of a state is not permission to book. The company restricts primary care to select health insurance plans, so a Massachusetts reader outside such a plan will not find a purchase route on the page. Phone-visit rules are set by state practice requirements. MDLIVE's primary-care page says MDLIVE is available anywhere in the United States and Puerto Rico, and that MDLIVE has a vast, nationwide network of board-certified, licensed doctors in all 50 states and Puerto Rico. The same page limits who can use the service: "Primary Care is only available through select health insurance plans", and it adds that because not all plans include primary care benefits, the easiest way to determine if MDLIVE Primary Care is included in your plan is to create a secure MDLIVE account. Being in a covered state therefore does not mean primary care is open to you; it depends on the participating plan. It also does not establish appointment availability, which visit mode is permitted where you are, what you would pay, or that any particular treatment or prescription will be provided. State evidence checked · State availability source This service is available only through select participating health plans and is for adults, so an MDLIVE account alone does not provide access. Phone-visit availability varies under state rules. A prescription is not guaranteed and the service does not prescribe controlled substances. Company-reported. Company-reported · Checked |
| PlushCare Membership-based virtual primary care with per-visit charges, including ongoing care and prescription management Official website ↗ |
The cited pages describe the nation's top doctors and refer to physicians and other medical providers, without establishing a credential for any particular visit. The company states its therapists do not prescribe and that it has no psychiatrists, which matters when primary care is used as the prescribing route for mental-health medication. Access channel: Direct to consumer, Health plan | Cash pay · Insurance Membership is advertised at $19.99 a month with a 30-day free period, and the membership and the visit are separate charges. Self-pay initial visits are listed at $129. The company says most patients with in-network insurance pay $30 or less, which is a company-reported typical figure rather than a quote. The terms state in capitals that payment of the membership fee is not a requirement to receive medical services. | PlushCare's primary-care page includes Massachusetts in its statement that patients in all 50 states can book an appointment with a board-certified physician. That is where the service is offered, not a Massachusetts office, a reserved appointment or a promise that every service the page lists suits your visit. PlushCare's primary-care page states that patients in all 50 states can book appointments to discuss their health concerns with a board-certified physician, so a visit can be arranged from anywhere in the country. That sentence describes the company's service range in general and sits in the page's FAQ rather than in a state-by-state service table, so it says where the service is offered, not which clinician, appointment time or individually listed service is available to a particular patient. Access is membership-based with the visit charged separately, and the same page states that Medicaid is not currently accepted. State evidence checked · State availability source The company describes itself as in network with most major health plans, and its terms note some members receive services through employer coverage in which case membership fees may not apply. A separate limited-access route is documented for booking by phone without the membership tools, with its pricing not fully published. Cancelling a membership and being refunded for visits already taken are separate questions. Company-reported. Company-reported · Checked |
No providers match these filters. Try a different payment model or program format.
How companies enter this list
Each selected company has a published profile, a maintained service row and a separately reviewed match to current evidence for this state. A general national footprint is insufficient. The list is selective; an omitted provider is not necessarily unavailable. Inclusion does not establish clinical suitability, state licensure or a currently available appointment.
Smaller and larger providers use the same source requirements and alphabetical ordering. Visit each profile for company history and wider context, or suggest another provider.
Source documents
The table dates show when its claims were checked. Document dates below describe the original sources, where supplied. Additional sources are linked directly in the guide.
- What we treat — Circle Medical
- Appointment costs — Circle Medical Help Center; revised
- In-network insurance plans — Circle Medical
- Does Circle Medical accept Medicaid or Medicare? — Circle Medical Help Center; revised
- Circle Medical terms of use — Circle Medical Technologies, Inc.; revised
- Circle Medical online doctors — Circle Medical
- FOLX primary-care service and virtual appointment process — FOLX Health
- FOLX cash service price list — FOLX Health
- FOLX membership cost and included features — FOLX Health; revised
- FOLX services available by state — FOLX Health; revised
- Insurance plans accepted by FOLX — FOLX Health; revised
- Does FOLX accept Medicaid or Medicare? — FOLX Health; revised
- MDLIVE — Primary care — MDLIVE
- MDLIVE — Virtual care and current costs — MDLIVE
- MDLIVE — Frequently asked questions — MDLIVE
- PlushCare — Membership — PlushCare
- PlushCare — Terms of Service — PlushCare
- PlushCare — Can I Request Limited Access? — PlushCare; revised
- PlushCare — Primary care — PlushCare