Care guide · Provider directory

Urgent care, online.

Company statements checked between September 10, 2026 and September 15, 2026: 8 covered companies — Amazon One Medical, CallonDoc, Circle Medical, Doctor On Demand, GoodRx Care, MDLIVE, Sesame and Teladoc Health — advertise online urgent care services. State-by-state coverage is in the state access guides below. Confirm eligibility and total charges with the provider.

A guide to provider-advertised virtual urgent care: non-emergency online consultations, visit formats, charges and access limits.

Why urgent care appears in a telehealth directory

“Urgent care” is also a label companies use for non-emergency virtual consultations. Doctor On Demand and Teladoc Health both market services under that name. Here it identifies that advertised service—not an emergency department, a physical clinic, or a promise that an online visit can handle every problem described as urgent.

Our directory reports how access works. It does not decide whether someone’s symptoms belong in an online visit. Emergency care is outside the services described here; this page is not a triage tool.

Live visits and submitted consultations are different

The word “on-demand” can hide an important distinction. Doctor On Demand describes video visits. Teladoc offers phone or video access. Sesame lets readers choose among individual video-visit listings. Call-On-Doc’s FAQ says most consultations begin and proceed through a questionnaire, with additional contact when needed.

A form available at midnight is not the same thing as a clinician already waiting on a video call. Call-On-Doc distinguishes around-the-clock submissions from typical processing during business hours. Ask whether the advertised response is an initial message, a completed evaluation or a prescription sent to a pharmacy. The table preserves those differences instead of giving every company an “instant care” label.

What does the visit price cover?

Doctor On Demand publishes a self-pay urgent-care price. Teladoc’s service page directs members to their account for plan-specific costs. Call-On-Doc says its consultation and pharmacy charges are separate. Sesame’s urgent-care starting rate belongs to its marketplace: the actual price is the one on the selected appointment listing. Those are different ways of quoting a visit, not evidence that one service is cheapest for every reader.

Before submitting a request, check:

  • The fee for the specific consultation, not another service on the same website.
  • Whether the provider can bill your particular insurance or employer benefit.
  • Whether a prescription, test or subsequent visit creates a separate charge.
  • What happens to the consultation fee if the service cannot complete the requested evaluation.

Keep the displayed quote and the applicable terms. A pharmacy accepting insurance does not establish that the telehealth consultation is covered, and a company’s lowest advertised copay is not a quote for everyone.

Confirm the service, not just the brand

Some listed companies also sell primary care, therapy, dermatology or longer-term programs. Those offerings can use different clinicians, plans, prices and enrollment processes. This table includes only the urgent-care service described by each row’s sources.

Location and age requirements should be checked for the patient and visit in question. A national company website is not proof of a same-day appointment in every place. Use the linked company profiles for broader background and the official service pages for current enrollment details.

Other company profiles in urgent care

These profiles list urgent care among the company's services but have no sourced row in this guide yet, so read each profile for what the company offers and to whom.

State access guides

Explore the selected services with documented access in these states. This is not a complete map of every provider's availability.

Selected providers

Explore urgent care services

8 companies with published profiles and service-specific source records. Listed alphabetically, not ranked. This is selected coverage—not every provider in the market.

Formats describe the program, not a guaranteed first-visit option in every state. A messaging or questionnaire option does not promise an initial evaluation without a live appointment. Read each provider’s service and state access notes.

Urgent care: advertised services, access and charges. Each row has its own verification date.
Company & serviceProgram formats & cliniciansPayment & advertised chargesAccess & evidence
Amazon One Medical

On-demand virtual care for nonemergency needs, included in membership as 24/7 video care nationwide, and sold to nonmembers as one-time direct-message or video visits for common conditions

Official website ↗
  • Live visit
  • Messaging or questionnaire

A provider taking the visit on demand rather than an assigned clinician. Members also get messaging with a care team, prescription requests and renewals; nonmembers get a single visit.

Access channel: Direct to consumer

Cash pay

For members this care is included in the membership fee of $199 a year, or $9 a month or $99 a year for Amazon Prime members, with no separate charge per on-demand visit. For nonmembers it is pay-per-visit, starting at $29 for direct-message care and $49 for video care. Insurance is accepted for neither the membership fee nor nonmember On-Demand Care, though the nonmember fee is FSA and HSA eligible. Checked September 15, 2026.

Member on-demand video care is offered in all 50 states and Washington, D.C.; that reach applies to this service and not to the company's scheduled or in-person care. Nonmember On-Demand Care covers more than 30 common conditions for adults aged 18 to 64, with parents and guardians able to request supported care for children aged 2 to 11, and Direct Message Care and condition eligibility vary by state. The company's virtual-care page also states that, depending on your location, it may be required to see you over video or in person before it can provide virtual care. Company-reported.

Company-reported · Checked

CallonDoc

Questionnaire-led consultations for conditions listed in Call-On-Doc's urgent-care menu.

Official website ↗
  • Messaging or questionnaire

Call-On-Doc identifies doctors and nurse practitioners. Most consultations use an online questionnaire; a clinician may request a call or video for more information.

Access channel: Direct to consumer

Cash pay

Consultation fees are self-pay, with the selected service's fee confirmed before submitting the order. The FAQ separates pharmacy medication costs from the consultation fee; pharmacy insurance does not mean the consultation is insured.

The FAQ allows submissions at any time but describes processing times separately, with possible delays outside normal business hours or when information is missing. There is no guaranteed immediate live visit.

Company-reported · Checked

Circle Medical

Scheduled video visits for nonemergency urgent needs in adults, booked through the company's app rather than taken on demand

Official website ↗
  • Live visit

Physicians, nurse practitioners and physician assistants. Because visits are scheduled rather than on demand, availability depends on appointment times and on a clinician licensed where the patient is located.

Access channel: Direct to consumer

Cash pay · Insurance

An urgent-care video visit is $120 self-pay, one of the standard appointment prices, with no membership or annual fee. The company reports insured patients paying an average of $35 per appointment over the prior six months, which is an average rather than a quote. A $50 fee applies to appointments cancelled less than 24 hours ahead and to no-shows, which matters more for short-notice needs.

The practice treats adults only and describes this care as nonemergency. Insurance participation can differ between the practice and the individual clinician, Medicare is limited to a subset of states subject to plan, and people eligible for Medicaid or Medi-Cal cannot currently be treated. Company-reported.

Company-reported · Checked

Doctor On Demand

On-demand video visits through Doctor On Demand's virtual urgent-care service.

Official website ↗
  • Live visit

The cost page describes urgent-care visits with licensed medical doctors or nurse practitioners.

Access channel: Direct to consumer, Employer, Health plan

Cash pay · Insurance · Employer or plan benefit

The self-pay table lists $99 for an urgent-care visit; its FAQ describes a 15-minute consultation starting at $99. Covered members' charges depend on their benefits. The company says the visit cost is shown before booking.

The service advertises 24/7 access without a subscription. Account eligibility, available services and the patient's plan determine the booking options; advertised access is not a guaranteed wait time.

Company-reported · Checked

GoodRx Care

Cash-pay online care for common nonemergency illnesses, with colds, flu symptoms and urinary tract infections named in the catalog

Official website ↗
  • Messaging or questionnaire
  • Live visit

Licensed healthcare providers working through independent physician-owned medical groups, reached after a condition intake. GoodRx says it provides the platform rather than the care.

Access channel: Direct to consumer

Cash pay

Visits start at $19 with an eligible GoodRx membership, advertised from $9.99 a month paid yearly, or $39 to $70 without a membership depending on the service. A GoodRx support article still says nonmember visits start at $59.99, which the company does not reconcile with its care page, so confirm the amount for the chosen service before paying. Medication and laboratory work are separate.

Providers are available seven days a week and most services need no advance scheduling, though some require a video visit. This is not an emergency service, insurance is not accepted for the visit, and available services vary by state despite nationwide availability. A patient may be directed to in-person care. Company-reported.

Company-reported · Checked

MDLIVE

On-demand nonemergency visits by phone or video with board-certified doctors, advertised as available 24 hours a day, every day of the year

Official website ↗
  • Live visit

Board-certified doctors taking visits on demand, so no appointment is scheduled in advance. A doctor may send a prescription to the patient's chosen pharmacy where they judge one appropriate.

Access channel: Direct to consumer, Employer, Health plan

Cash pay · Insurance · Employer or plan benefit

Urgent care is advertised at $0 to $89 per visit. The $0 end depends on insurance or benefit eligibility rather than applying to every patient, and people with employer or health-plan access see their applicable charge before booking. The published price table does not quote medication prices.

Phone-visit availability varies under state rules, so the format can depend on where the patient is. MDLIVE reports platform availability throughout the United States and Puerto Rico, but an account does not mean every plan covers every service. A prescription is not guaranteed, controlled substances are not prescribed, and the service is for nonemergency care, with emergencies directed to 911. Company-reported.

Company-reported · Checked

Sesame

Video urgent-care consultations booked with individual providers through Sesame's cash-pay marketplace.

Official website ↗
  • Live visit

The service page describes choosing a doctor or nurse practitioner for an online urgent-care appointment. Check the individual listing's credential, visit format and permitted location.

Access channel: Direct to consumer

Cash pay

The urgent-care page advertises visits from $34, not one fixed price for every provider or appointment. Individual listings show their own prices before booking. Confirm any separate pharmacy, test or follow-up charges; the advertised visit rate is not a complete treatment quote.

The urgent-care page describes booking and joining video urgent-care visits across all 50 states. Its FAQ qualifies that individual provider availability varies by location, so check the listings for your state. A 24/7 description does not guarantee a current slot, immediate response or a prescription. No insurance is needed for this cash-pay visit.

Company-reported · Checked

Teladoc Health

Teladoc Health 24/7 virtual urgent care by phone or video.

Official website ↗
  • Live visit

Teladoc describes US board-certified doctors and nurse practitioners, with prescriptions when the treating provider considers them appropriate.

Access channel: Direct to consumer, Employer, Health plan

Cash pay · Insurance · Employer or plan benefit

No single universal visit fee is established by this service page. Teladoc says charges depend on the member's plan and are shown before connecting; some employer or plan benefits offer reduced or no-cost visits.

Teladoc advertises the service across all 50 states, with availability tied to state licensing. Phone or video format and wait times depend on availability. Check the service and price in the member account.

Company-reported · Checked

How companies enter this list

We include a company when its published profile names this care area and the row's sources describe the specific offering. The table keeps those service-level claims separate from company-wide pricing and geography. Inclusion does not establish clinical suitability, state licensure or a currently available appointment.

Smaller and larger providers use the same source requirements and alphabetical ordering. Visit each profile for company history and wider context, or suggest another provider.

Source documents

The table dates show when its claims were checked. Document dates below describe the original sources, where supplied. Additional sources are linked directly in the guide.

  1. Amazon One Medical — Amazon One Medical
  2. Amazon One Medical FAQ and Help — Amazon One Medical
  3. One Medical Virtual Care — One Medical
  4. Frequently Asked Questions | Call-On-Doc Telehealth — CallonDoc
  5. Online Sinus Infection Treatment | Call-On-Doc — CallonDoc
  6. What we treat — Circle Medical
  7. Appointment costs — Circle Medical Help Center; revised
  8. In-network insurance plans — Circle Medical
  9. Does Circle Medical accept Medicaid or Medicare? — Circle Medical Help Center; revised
  10. Circle Medical online doctors — Circle Medical
  11. Doctor On Demand — Cost and Insurance — Doctor On Demand
  12. Doctor On Demand — 24-hour virtual urgent care — Doctor On Demand
  13. GoodRx Care — Online care — GoodRx
  14. GoodRx Support — What is GoodRx Care? — GoodRx
  15. GoodRx — Terms of use — GoodRx; revised
  16. MDLIVE — Virtual care and current costs — MDLIVE
  17. MDLIVE — Frequently asked questions — MDLIVE
  18. 24-Hour Virtual Urgent Care As Low As $34 | Sesame — Sesame, Inc.
  19. 24/7 Care — Teladoc Health